Trusted Hospice, Referral Services in Los Angeles & Southern California
New Vision Hospice connects Los Angeles families and healthcare providers with carefully vetted hospice agencies across Southern California. Our hospice referral coordinators are available 24/7 to guide you through every step — from initial assessment to admission — with compassion, urgency, and full HIPAA compliance. There is no cost to families or referring providers for our referral coordination services.
Why Los Angeles Families & Providers Choose New Vision Hospice
Finding the right hospice agency in a city as large as Los Angeles can be overwhelming — especially when a loved one's condition is changing quickly. New Vision Hospice exists to simplify the hospice referral process. Our team has deep relationships with licensed hospice providers throughout Los Angeles County and the four surrounding counties, and we know which agencies offer the right specialty care, accept the right insurance, and have capacity right now.
Whether you are a discharge planner trying to move a patient from a hospital bed before the weekend, a physician identifying that a patient is hospice-appropriate, or a family member realizing that curative treatment is no longer working — we respond within hours, not days.
Deep Provider Network
Licensed hospice agencies across LA County and four surrounding counties — matched to your specific care needs and insurance.
Rapid Response
We respond within hours, not days. Discharge planners, physicians, and families get timely coordination when it matters most.
Right Fit, Right Now
We know which agencies have capacity, accept your insurance, and offer the specialty care your patient or loved one requires.
Compassion First
Every interaction is guided by empathy and understanding of the sensitive nature of hospice care.
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Partnership Focused
We build lasting relationships with healthcare providers and hospice agencies.
Excellence Driven
We maintain the highest standards in referral coordination and patient advocacy.
Who We Serve
Healthcare Facilities
Hospitals, skilled nursing facilities, and assisted living communities across Los Angeles rely on New Vision Hospice for streamlined discharge planning and same-day hospice coordination. We work directly with your case management team to match patients with hospice providers that accept your facility’s preferred insurance plans and have immediate capacity in your area.
Families
If you are a family member trying to understand hospice care for a parent, spouse, or loved one, our coordinators will walk you through your options without pressure. We listen to what matters to your family — care location, cultural and language preferences, specific clinical needs — and match you with a hospice agency in Los Angeles that fits.
Healthcare Providers
Los Angeles physicians, nurse practitioners, case managers, and social workers can refer patients in under five minutes by phone or online. We handle the agency outreach, insurance verification, and admission coordination so your patient is enrolled in hospice care quickly — and you keep your time for patient care.
Our 6-Step Hospice Referral Process
Every hospice referral coordinated through New Vision Hospice follows a structured six-step process designed for speed, accuracy, and compassionate care.
Call our 24/7 Los Angeles referral line at 866-430-4611 or submit an online hospice referral form. Urgent cases trigger an immediate coordinator response.
We gather the patient's diagnosis, current location, insurance details, language and cultural preferences, and any specific care needs to ensure appropriate placement.
Using our vetted network of licensed Los Angeles hospice agencies, we identify the providers that best match the patient's geographic, clinical, and personal needs.
We facilitate communication between the referring physician, hospice agency, patient, and family, handling all paperwork and logistics so nothing falls through the cracks.
We confirm the hospice admission timeline and ensure a smooth transition into care, whether at home, in a nursing facility, or at an inpatient hospice unit in Los Angeles.
We check in with families and referring providers after admission to confirm satisfaction and resolve any concerns immediately.
Trusted by Families and Healthcare
Professionals
Since our founding, New Vision Hospice has helped hundreds of Los Angeles families navigate the hospice referral process with dignity and peace of mind. Healthcare facilities and physicians throughout Southern California trust us because we respond fast, communicate clearly, and follow through until care begins — and beyond.
Service Area
New Vision Hospice coordinates hospice referrals throughout Southern California, with primary coverage in five counties.
- Los Angeles
- Ventura
- Orange
- San Bernardino
- Riverside
Personalized
Care Step by Step
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Frequently Asked Questions?
Find answers to common questions about hospice referrals and our services
What is hospice care, and when is a hospice referral appropriate?
Hospice care is specialized medical care focused on comfort, pain management, and quality of life for individuals with a life-limiting illness and a prognosis of six months or less. A hospice referral is appropriate when curative treatment is no longer effective or no longer aligned with the patient's goals of care. Common qualifying conditions include advanced cancer, end-stage heart failure, COPD, dementia, ALS, and end-stage renal or liver disease. In Los Angeles, families often delay hospice referrals longer than necessary — earlier referrals consistently lead to better symptom control, fewer emergency hospitalizations, and greater family satisfaction with the care experience.
How quickly can you arrange a hospice referral in Los Angeles?
We respond to urgent hospice referrals within 2 hours, 24 hours a day, 7 days a week, including nights, weekends, and holidays. Routine referrals are typically coordinated and the patient admitted within 24 hours. Because we maintain active relationships with hospice agencies across all five Southern California counties we serve, we can usually confirm provider capacity the same day you call. For hospital discharge situations, we work directly with the case management team to ensure the transition happens on schedule.
Who can make a hospice referral?
Healthcare providers — including physicians, nurse practitioners, physician assistants, case managers, and hospital social workers — can initiate a hospice referral. Family members can also contact New Vision Hospice directly for guidance and to start the referral conversation. However, a physician's certification of terminal prognosis (six months or less) is required for formal hospice admission under Medicare and most private insurance plans. If you are a family member unsure whether your loved one qualifies, call us — our coordinators will help you understand the eligibility criteria and connect you with the right next step.
Is there a cost to use New Vision Hospice's referral service?
No. Our hospice referral coordination services are completely free for families and healthcare providers. There are no fees, retainers, or hidden costs to the patient, family, or referring clinician. New Vision Hospice is compensated by the participating hospice agencies in our network when a referral results in a successful admission. This model ensures our interests are aligned with yours: we succeed when patients receive timely, appropriate hospice care.
Do the hospice agencies in your network accept Medicare and private insurance?
Yes. The licensed hospice agencies in our Los Angeles network accept the Medicare Hospice Benefit (which covers the vast majority of hospice patients in the United States), Medi-Cal (California's Medicaid program), and most major private insurance plans including PPO and HMO products. During the assessment step of our referral process, we verify the patient's insurance coverage and match them with an agency that is in-network for their specific plan, so families never face unexpected costs.
Can hospice care be provided at home in Los Angeles?
Yes. The majority of hospice care in Los Angeles is delivered in the patient's home — whether that home is a private residence, an assisted living community, or a skilled nursing facility. Our hospice agency partners provide in-home skilled nursing visits, pain and symptom management, durable medical equipment and supplies, 24/7 on-call nursing support, home health aide personal care visits, and emotional, spiritual, and bereavement support for the entire family. If the patient's symptoms escalate beyond what can be managed at home, our agency partners also provide inpatient hospice care and continuous home care during crisis periods.
What information do I need to submit a hospice referral?
To initiate a hospice referral, we need the patient's name, age, primary diagnosis, current location (home, hospital, or facility), insurance details, and the name and contact information of the referring physician. If you are a family member and do not have all of this information readily available, call us anyway at 866-430-4611 — our coordinators will guide you through what is needed and help gather any missing details directly from the patient's care team.
How does New Vision Hospice protect patient information?
We are fully HIPAA-compliant. Every hospice referral submitted by phone, email, or our online form is transmitted using TLS 1.2+ encrypted connections and stored with AES-256 encryption at rest. Access to patient information is restricted to authorized coordinators on a strict need-to-know basis through role-based access controls. All staff complete mandatory annual HIPAA training, and we maintain executed Business Associate Agreements (BAAs) with every hospice agency and technology vendor in our network.