When It’s Time for Hospice, You Shouldn’t Have to Navigate It Alone
We connect families with carefully vetted hospice service providers — available 24/7 with compassionate guidance.
Compassion First
Every interaction is guided by empathy and understanding of the sensitive nature of hospice care.
Make A Referral
Partnership Focused
We build lasting relationships with healthcare providers and hospice agencies.
Excellence Driven
We maintain the highest standards in referral coordination and patient advocacy.
Who We Serve
Healthcare Facilities
Hospitals, nursing homes, and assisted living facilities requiring streamlined discharge planning and hospice coordination.
Families
Family members seeking guidance and support in finding appropriate hospice care for their loved ones during difficult transitions.
Healthcare Providers
Physicians, nurse practitioners, case managers, and social workers who need reliable hospice referral support for their patients.
Trusted by Families and Healthcare
Professionals
Hear from families and providers we've served
Our Simple Process
Call our 24/7 referral line or submit a referral online. Our team responds immediately.
We match patients with appropriate hospice providers and handle all logistics.
Patients receive compassionate hospice care, and we follow up to ensure satisfaction.
Personalized
Care Step by Step
Loading Articles...
Frequently Asked Questions?
Find answers to common questions about hospice referrals and our services
What is hospice care?
Hospice care is specialized medical care focused on comfort and quality of life for individuals with life-limiting illnesses. It provides comprehensive support including pain management, symptom control, and emotional/spiritual care for both patients and families.
How quickly can you arrange a hospice referral?
We respond to urgent referrals within 2 hours. For routine referrals, we typically coordinate placement within 24 hours. Our team is available 24/7 to ensure timely access to hospice services.
Who can make a hospice referral?
Healthcare providers including physicians, nurse practitioners, case managers, and social workers can make referrals. Family members can also contact us for guidance, though a physician certification is required for hospice admission.
Is there a cost for your referral services?
No. Our referral coordination services are completely free for healthcare providers and families. We receive compensation from participating hospice agencies, ensuring there are no fees or hidden costs for those seeking hospice care.
What information do you need for a referral?
We need basic patient information including name, age, diagnosis, current location, insurance details, and any specific care preferences. Our coordinators will guide you through the process and help gather any additional information needed.
Do you work with Medicare and other insurance plans?
Yes. The hospice providers in our network accept Medicare, Medicaid, and most private insurance plans. We help verify coverage and ensure patients are connected with agencies that accept their specific insurance.
Can hospice care be provided at home?
Absolutely. Most hospice care is provided in the patient's home, whether that's a private residence, assisted living facility, or nursing home. We coordinate both home-based and facility-based hospice services based on patient needs and preferences.
What geographic areas do you serve?
We coordinate hospice referrals throughout Southern California, including Los Angeles, Ventura, Orange, San Bernardino, and Riverside Counties. Our extensive network of licensed hospice providers ensures comprehensive coverage across these regions.
How do you ensure patient privacy and HIPAA compliance?
We maintain strict HIPAA compliance with comprehensive security measures including encrypted data transmission, secure storage, role-based access controls, and regular staff training. All patient information is handled with the highest level of confidentiality.
What happens after I submit a referral?
After submission, a coordinator contacts you within hours to confirm details. We then match the patient with an appropriate hospice provider, facilitate communication between all parties, coordinate the admission process, and follow up to ensure smooth transition to care.