Hospice Referral Services in Los Angeles — Fast, Free, HIPAA-Compliant
New Vision Hospice Referral Services
New Vision Hospice provides expert hospice referral services across Los Angeles and Southern California. We simplify the hospice referral process so that patients receive timely, appropriate care — and so that healthcare providers and families have a single, reliable coordination partner to call. Our coordinators are available 24 hours a day, every day of the year. There is no cost to families or referring providers for any of our hospice referral services.
Our 6-Step Hospice Referral Process
1
Initial Contact
Call our 24/7 Los Angeles hospice referral line at 866-430-4611 or submit a referral through our secure online form. Our coordinators are immediately notified and respond within minutes for urgent cases. Whether you are calling from a hospital floor at midnight or from your kitchen table on a Saturday afternoon, a real coordinator answers or returns your call promptly.
2
Assessment
We gather essential information about the patient’s condition, current location, insurance coverage, language and cultural preferences, and specific care needs. This clinical intake ensures the patient is matched with a hospice agency that genuinely fits their situation — not just the first agency with an open slot. We also verify insurance eligibility at this step so there are no surprises later.
3
Provider Matching
Using our vetted network of licensed Los Angeles hospice agencies, we identify the providers that match the patient’s geographic location, primary diagnosis, clinical acuity, insurance panel, and personal or family preferences. We confirm real-time capacity with the agency before presenting any recommendation. If the first-choice agency cannot admit within the required timeline, we immediately present alternatives.
4
Coordination
We facilitate all communication between the referring physician, the selected hospice agency, the patient, and the family. This includes transmitting clinical documentation, coordinating the hospice face-to-face evaluation, scheduling the admission visit, and ensuring all paperwork is complete. This coordination step is where most referral delays happen elsewhere — and where our team adds the most value.
5
Admission
We confirm the hospice admission timeline with all parties and ensure a smooth transition into care. For home hospice in Los Angeles, we coordinate the timing of the first nursing visit and durable medical equipment delivery. For facility-based hospice, we coordinate with the nursing facility staff on room assignments and care plan handoff. The goal is zero gaps between the referral decision and the start of hospice care.
6
Follow-Up
After admission, we check in with both the family and the referring provider to confirm satisfaction and address any concerns. If the patient’s situation changes, the agency match isn’t working, or any issue arises, we re-engage immediately. Our job does not end when admission paperwork is signed — it ends when everyone involved is confident the patient is receiving the right care.
Types of Hospice Care We Coordinate
Home Hospice Care Referrals
Most Los Angeles families prefer hospice care delivered in the comfort of their loved one’s home. We connect families with agencies that provide comprehensive in-home hospice services, including:
Facility-Based Hospice Care Referrals
For Los Angeles patients in nursing homes, assisted living communities, or those requiring inpatient-level hospice care, we coordinate services in facilities including:
Who We Serve
Healthcare Providers
Los Angeles physicians, nurse practitioners, case managers, and social workers who need fast, reliable hospice referral support for their patients. We handle the agency outreach, insurance verification, documentation coordination, and admission logistics so you can focus on patient care.
Families
Family members seeking guidance, emotional support, and practical help finding the right hospice agency for their loved one. Our coordinators explain what hospice care involves, what to expect, and how to choose between home and facility-based options — without pressure or sales tactics.
Healthcare Facilities
Hospitals, skilled nursing facilities, and assisted living communities across Los Angeles that need streamlined discharge planning and hospice coordination. We integrate with your case management workflows and respond to referrals on your timeline, including same-day and after-hours admissions.
Why Healthcare Providers in Los Angeles Choose New Vision Hospice
Fast Response
Average 2-hour response time for urgent hospice referrals, 24 hours a day, 365 days a year.
HIPAA Secure
Full compliance with HIPAA privacy and security regulations on every referral, with encrypted data handling.
Expert Team
Experienced healthcare coordinators with deep, current knowledge of Los Angeles hospice agencies, their specialties, and their capacity.
Follow Through
We stay actively involved from initial contact through admission and post-admission follow-up. No referral is closed until care is confirmed.
Ready to Make a Referral?
Frequently Asked Questions?
Find answers to common questions about hospice referrals and our services
How is your hospice referral service different from contacting a hospice agency directly?
When you contact a single hospice agency directly, you are limited to that one agency's capacity, insurance contracts, clinical specialties, and geographic reach — and you manage the entire admission process yourself. New Vision Hospice gives you access to an entire vetted network of Los Angeles hospice providers in one call. We identify the best-fit agency, confirm real-time capacity, verify insurance acceptance, and coordinate every step of the admission on your behalf. For providers, this saves hours of phone calls. For families, it removes the guesswork.
What is the average time from referral to hospice admission in Los Angeles?
For urgent hospice referrals, admission typically occurs within 24 hours and often the same day. Routine referrals are usually admitted within 48 to 72 hours. The exact timeline depends on physician certification timing, insurance verification, and whether the patient is transitioning from a hospital, facility, or home — but our coordinators work to compress every step and eliminate unnecessary delays.
Can you coordinate hospice care for a patient currently in a Los Angeles hospital?
Yes. Hospital-to-hospice transitions are one of the most common and most time-sensitive referral types we handle. We work directly with the hospital case manager or discharge planner to coordinate the patient's transition to either home hospice or facility-based hospice on the hospital's discharge timeline. This includes coordinating the hospice face-to-face evaluation, obtaining physician certification, and scheduling the first hospice visit for the day of or day after discharge.
What if our family's preferred hospice agency isn't in your network?
If you have a specific hospice agency in mind that is outside our vetted network, tell us and we will do our best to facilitate that referral as well. Our priority is always the patient's outcome and the family's wishes, not our network boundaries. That said, every agency in our network has been carefully screened on licensing, clinical quality, regulatory standing, and responsiveness, which provides an additional layer of confidence.
Do you handle hospice referrals for patients with specialized needs such as ventilator support or pediatric hospice?
Yes. We coordinate hospice referrals for patients with complex clinical needs by matching them with agencies in our network that maintain the appropriate specialty programs. This includes bariatric hospice care, dementia-specific hospice programs, pediatric and perinatal hospice, ventilator-dependent patient programs, and hospice for patients with ALS or other neurodegenerative conditions. Describe the clinical situation during the initial call and we will identify the right specialty partners.